- Category: Saas Software
- Client: Construct Connect
- Project date: 21 May, 2018
- Project URL: Construct Connect WebSite
CONSTRUCTCONNECT SAAS SOFTWARE
: Combining 8 Legacy Softwares
Our key problem was taking eight legacy products and combining them into a single software. This meant we had to combine key functionalities of each product and redefine the overall experience to build an entirely new platform.
My Role: UX Manager
I started as a UX Designer and was promoted to UX Manager within two year. I was at the forefront of all new product releases to ensure a cohesive experience for our users. I accomplished this by bridging across several design teams. Since I worked with lots of team members, leadership assigned me to help mentor junior UX Designers.
The Obstacle : Construction is a Fragmented Industry
Our software spans across the entire construction industry. Therefore, I had to design with the “bigger picture” in mind so the experience would flow smoothly. I researched the interconnections to try to find solutions for a fragmented industry. View More
The Approach: Integrate into The User’s Workflow
Because construction is so varied, every company has a different way of handling the same processes. Our eight Legacy Softwares each addressed one major facet of the process. Therefore, we could blend the best parts of each software into our Users’ current workflows, with the advantage of access to existing user groups. Using existing infrastructure allowed us to get to market more efficiently. View More
The Plan: User-Driven Design
We conducted extensive research to discover universal pain points in the pre-construction phase. The research steered our design decisions, and we reviewed the resulting prototypes with our Users. Using their feedback, we modified and refined the solution. We created final mocks and moved into the development stage. During development, I acted as support to fill in any design gaps and reviewed the final designs.View More